FAQ

HOW CAN I TRACK MY ORDER?

You can track the status of your order in real time by entering your order information on the Track Your Order page.

After an order has been placed, it is sent as soon as possible to one of our 2 fulfillment centers, where your item will be processed within 2-3 business days.

You can contact us during the first 24 hours for a full refund without any questions .  You will find below the delivery times depending on your location.

WHAT ARE THE SHIPPING TIMES?

Delivery time to Europe:
7-15 days

Delivery time to North America (Canada and United States):
21-31 days

Delivery time to Africa, South America and Asia:
2 to 4 weeks.

DO YOU SHIP INTERNATIONALLY?
Shockcart successfully delivers many products to the world every day. We have many customers around the globe.

HOW TO ORDER ?
Simply choose your items from the drop-down menu on the product page and click the "Buy It Now" button, then follow the steps to complete your order. We will prepare it and send you a confirmation email when your package is on the way!

WHICH PAYMENT METHOD DO YOU ACCEPT?

We accept Visa and Mastercard credit cards. You can also pay by Paypal.

Do not hesitate to contact us at this link if you have any questions!